What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

JJ Felan, on Google

Maria Lopez, on Google

Very caring and professional staff. They continue to work to improve my Mother's hearing.

Loweta Jorgensen, on Google

Thank you for the kind and thorough support..you have been a great help to me and my family. I highly recommend you to check out this facility for your hearing needs

dan h, on Google

The staff were very friendly and informative. I felt comfortable and at ease being there. I would definitely deal with them for all my needs and highly recommend to my friends, family and coworkers.

Bridget Hockless, on Google

jesse alcaraz, on Google

Great place

Linda Tummons, on Google

Valerie Peters, on Google

Friendly, knowledgeable and helpful

Elvis Clark, on Google

I had a great experience. I was very nervous about the whole process but was made to feel comfortable with it.

belinda villarreal, on Google

I was fortunate for having been assisted by Karen Nelson. Her ability to professionally share knowledge, expertise and compassion was very much appreciated on this occasion. Upon my visit, I participated in a variety of thorough testing and analysis following, so that all of my questions and concerns were address...

Jay Kasak, on Google

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