Our Staff

Amber Caldwell, AuD

Amber Caldwell, AuD

Doctor of Audiology

I became a member of the New Sound family in February 2021. I have been practicing audiology since I graduated from Texas Tech University in 2012 with my doctorate degree. I have a passion for service which is evident in both my professional and personal life. I have experience in multiple audiological settings including a hospital, ENT clinic, and now at New Sound.

I have worked with individuals of all ages (infant to geriatric). I chose this profession to help reconnect people with their loved ones and to help them live their lives to the fullest. I am proud to be on a team that is as dedicated to serving others as I am.

Michelle Stich, HIS

Michelle Stich, HIS

Hearing Instrument Specialist

I am a licensed Hearing Instrument Specialist with 11 years in the industry. I have a passion for helping patients learn about their hearing and most importantly treating their hearing loss.

I take pride in caring for my patients and understanding their specific needs. I strive to give every patient the best care and reconnect them with family and friends. I am very proud to be apart of this team and work with our amazing staff.

Chloe Farrar

Chloe Farrar

Audio Tech

Bio Coming Soon.

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Customer Reviews

I could not figure out how to connect to Thrive. I have some dementia issues and was confused. She was very patient, solved the problem and gave me complete written instructions it the problem were to reoccur in the future. Thank you so much!

Michael Galbreath, on Google

Dr Caldwell is amazing. As an Active Duty Soldier and suffering from tinnitus and hearing loss I felt like I was going crazy, like I really wasn’t experiencing these issues because of how long I was, with no help. She has reassured me and I am so truly thankful for...

amy mitchell, on Google

The girls were very nice and polite. They answered all my and my wife's questions, so we understood what was going on. They explained everything step by step. I will recommend them to all my friends.

Robert Girsh, on Google

We needed an urgent appointment for my mother and they were able to get her in the next day. Dr. Caldwell took an incredible amount of time going over every aspect of what we needed, took time to do a complete and thorough assessment and testing, and presented us with...

Angela Eborg, on Google

I can't say enough good about this amazing place. Dr. Caldwell has the biggest heart. She took the best care of my Mom and was so understanding of her needs. I recommend going and seeing her you won't regret it. The entire staff was just amazing. Thank you so much...

Connie Tyler, on Google

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