Our Staff

Ashley Slay, HIS

Hearing Instrument Specialist

I joined the NewSound family in November 2020. I am a native Houstonian and obtained my bachelor’s degree in communication disorders from the University of Houston in 2017. I am very passionate about being able to help people hear their loved ones again. I love to spend my free time with my husband and our two fur babies.

Chelsea Mohammed

Audio Tech

Chelsea Mohammed is an Audio Tech. Chelsea is originally from Trinidad and Tobago and moved to Houston in 2019. Chelsea attended the University of Houston – Downtown and started working at NewSound in 2025. Chelsea began working in the hearing industry in 2023 and was drawn to the profession because of her passion for working with those with hearing loss.

What Chelsea loves most about saving hearing lives is seeing the quality of life of her patients improve after receiving the hearing help they need. Chelsea not only strives to put a smile on her patient’s face, but she focuses strongly on educating patients on their hearing health.

Outside of saving hearing lives, Chelsea loves hobbies such as playing tennis, watching movies and traveling.

Tamra Reynolds

Patient Care Coordinator

Tamra Reynolds is Patient Care Coordinator. She is originally from Houston TX, attended Lonestar College and started working at NewSound in 2019. Tamra began working in the hearing industry in 2016 and was drawn to the profession because she loves to help people hear better.

What Tamra loves most about saving hearing lives is the ability to hear a loved one’s voice or sounds that they used to love. Tamra strives to make sure each patient is given genuine care in their everyday work with patients.

Outside of saving hearing lives, Tamra loves hobbies such as traveling with her spouse and spending time with her grandchildren.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
woman with ipad background

Customer Reviews

Nancy Zeitler, on Google

Ashley and staff have excellent customer service. They always go above and beyond to make us customers happy

Rita Pulido, on Google

Awesome staff, Ashley was great and helped with all my concerns, highly recommend!

Lou Scott, on Google

Excellent service, prompt appointments, very courtious.

Diane St. John, on Google
Janie Martinez, on Google
Kim Hogeland, on Google

Staff were very friendly and helpful.. Hearing tests was a fast process! I got a free apple tablet with a program they have going on.. No complaints here! Highly recommend to all!

KATHY MCDONALD, on Google

The people were very polite, knowledgeable and made me feel very welcome

Joe Grillo Jr, on Google

The staff is very professional. They are very kind, patient and understanding people.

Hilda Mendoza [NBE], on Google

Everyone was nice and Professional!!

Barbara Oldham, on Google

Audrey was great, she’s friendly and very knowledgeable, she makes you feel comfortable and doesn’t try to hard sell her products. I would definitely recommend her to anyone that I know, whenever I need hearing aids I’ll be going to her.

Rick Gleese Gleese, on Google

Schedule Your Free Consultation

Schedule Now