Our Staff

Ashley Slay, HIS

Hearing Instrument Specialist

I joined the NewSound family in November 2020. I am a native Houstonian and obtained my bachelor’s degree in communication disorders from the University of Houston in 2017. I am very passionate about being able to help people hear their loved ones again. I love to spend my free time with my husband and our two fur babies.

Chelsea Mohammed

Audio Tech

Chelsea Mohammed is an Audio Tech. Chelsea is originally from Trinidad and Tobago and moved to Houston in 2019. Chelsea attended the University of Houston – Downtown and started working at NewSound in 2025. Chelsea began working in the hearing industry in 2023 and was drawn to the profession because of her passion for working with those with hearing loss.

What Chelsea loves most about saving hearing lives is seeing the quality of life of her patients improve after receiving the hearing help they need. Chelsea not only strives to put a smile on her patient’s face, but she focuses strongly on educating patients on their hearing health.

Outside of saving hearing lives, Chelsea loves hobbies such as playing tennis, watching movies and traveling.

Tamra Reynolds

Patient Services Coordinator

Tamra Reynolds is PSC. She is originally from Houston TX, attended Lonestar College and started working at NewSound in 2019. Tamra began working in the hearing industry in 2016 and was drawn to the profession because she loves to help people hear better.

What Tamra loves most about saving hearing lives is the ability to hear a loved one’s voice or sounds that they used to love. Tamra strives to make sure each patient is given genuine care in their everyday work with patients.

Outside of saving hearing lives, Tamra loves hobbies such as traveling with her spouse and spending time with her grandchildren.

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Customer Reviews

Excellent experience with NewSound Hearing. Technicians were very knowledgeable and explained the testing results and how the insurance would work and what to expect when the aids arrive.

Pam Hoke, on Google
M “Mdelc”, on Google

Great knowledge and communication to assist hearing aid questions.

Bruce Massar, on Google

Ladies are Awesome.

Isaac Right, on Google
Edward Gibson, on Google

The bedside manner is amazing. You actually care about your patients.

Edward Gibson, on Google

They made me feel very comfortable about getting hearing aids. Spent a lot of time answering my questions.

Heather De La Torre (JustAskHeather), on Google

Ashley was very thorough and friendly.

Cindy Zingelmann, on Google

Great staff, never a wait, very kind and patient and professional. Plenty of parking. They sell Starkey but offer Phonak too which is what ended up working for me. Very good trial process to let you try the device, and finance options as well. Highly recommend

Jonno Norton, on Google
Kenneth Jones, on Google

My intention of going to New Sound Hearing Centers was for a free assessment. However, with their warm invitation to learn more about my deficit, I was sold! From staff to technicians I was cared for and felt I was in the right place. I know my husband is grateful...

Cassandra Ellington, on Google

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